Terms of Service
Last updated: 4 Oct 2024 10:50 AM
Please read this Terms of Service (“Terms,” “Terms of Service”) carefully before using the webastro.co website (the “Website”) operated by Web Astro, a(n) Sole Trader formed in Queensland (“us,” “we,” “our”) as this Terms of Service contains important information regarding limitations of our liability. Our Australian Business Number is 94155250161. Our address is Level 1 33-35 Palmer Street. Your access to and use of this Website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including but not limited to visitors, users and others, who wish to access and use the Website.
By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have our permission to access or use the Website.
Our offers and pricing
We offer services and digital products on this Website. The price of these services and digital products can be found listed on the Website. This price includes all applicable taxes, duties, levies, fees, and additional charges.
Purchases
When you make a purchase on the Website, you will be able to choose the third party payment processor that will collect your payment information and process your payment. You may make purchases using the following third party payment processors: Apple Pay, PayPal, Square, and Stripe. We are not responsible for the collection, use, sharing or security of your billing information by these third party payment processors. The following payment method(s) are accepted by the third party payment processors: bank transfer, cash, MasterCard, and Visa.
You hereby represent and warrant that you have the legal right to use the payment method(s) in connection with any purchase and that the information that you supply to us and to the third party payment processor(s) is true, correct and complete.
Cancellation policy
We offer cancellations on purchases made of the services and digital products offered on our Website. We offer cancellations only prior to shipment, prior to download, and prior to performance of the service. You may cancel your order by contacting us and via the Website. You will not be charged a cancellation fee if you cancel your purchase. We will issue you a refund of the full purchase price that you paid if you cancel your purchase.
We reserve the right to cancel your purchase prior to shipment, prior to download, and prior to performance of the service. We will not provide you with any notice prior to cancelling your purchase.
We will issue you a refund of the full purchase price that you paid if we cancel your purchase.
Refund policy
We offer refunds on purchases made of the services and digital products offered on our Website. To qualify for a refund, you must submit your request to us within 30 days of your purchase date by contacting us or via the Website. We offer refunds on any purchases of the services and digital products offered on our Website for the following reason(s) only: the good, digital product or service failed to meet the warranties, if any, with receipt, incompatible with third party software or hardware, and the wrong product or service was provided. Please note that we do not offer refunds for any other reasons other than those listed above.
Advance payments
We may ask you to provide an advance payment on any purchase made of the services and digital products offered on our Website. An advance payment is a partial payment of the total purchase price that will help pay for our actual expenses while providing the services and digital products.
We will issue you a refund of the advance payment that you made if we cancel.
We will issue you a refund of the advance payment that you made if you cancel.
Deposits
We may ask you to provide a deposit for purchases made of the services and digital products offered on our Website. A deposit is a payment made to reserve the services and digital products.
We will issue you a refund of the deposit that you made if we cancel your purchase.
We will issue you a refund of the deposit that you made if you cancel your purchase.
Warranty on purchases and remedies
We offer the following warranties on purchases of services:
- Services will be performed with due care and skill;
- Services are fit for any specified purpose and desired result;
- Services will be performed within a reasonable time.
Our services also come with guarantees that cannot be excluded under the Australian Consumer Law. for major failures with the service, you are entitled:
- to cancel your service contract with us; and
- to a refund for the unused portion, or to compensation for its reduced value.
You are also entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.
We offer the following warranties on purchases of digital products:
- Digital products will be of acceptable quality;
- Digital products will be fit for a particular purpose;
- Digital products will match the description;
- Digital products will match a sample;
- Digital products will match the model;
- We have the right to supply the digital products;
- Any express warranties will be honored;
- We have clear title to the digital products;
- Digital products do not have any undisclosed securities;
- You will have the right to undisturbed possession of the digital products.
Our goods also come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Standard warranties provided by the Australian Consumer Law are not limited in duration. All other warranties apply for 1 years from the date of the purchase.
To lodge a warranty claim, you must immediately stop using the goods or services and contact us at the information provided below. We will not provide a refund of the costs incurred in lodging a warranty claim.
Subscriptions
This Website features products or services that are offered via a subscription model. A subscription model requires regular payments to receive a product or service. The initial term of the subscription is Depending on which plan the user chooses.
We do not offer the option to revoke your subscription shortly after making your purchase.
There is no minimum purchase required to qualify for the subscription.
Automatic renewals of subscriptions
When you purchase a subscription on the Website, your subscription will automatically renew Depending on which plan the user chooses. We will automatically renew your subscription by using the payment method on file until you cancel your subscription.
You may cancel the automatic renewals of your subscription via your account on the Website. Please note that you will no longer receive the items or services provided by the subscription on your cancellation effective date.
You may cancel the automatic renewals of your subscription via Through the Website. Please note that you will no longer receive the items or services provided by the subscription on your cancellation effective date.
The cancellation of the automatic renewal of your subscription will become effective immediately upon you contacting us.
Accounts
When you create an account on our Website, you guarantee that you are 18 years of age or older and that the information that you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Website.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
We reserve the right to terminate your account anytime at our sole discretion. You can terminate your account by contacting us or through their account on the Website.
Prohibited uses
You agree that you will use this Website in accordance with all applicable laws, rules, regulations and these Terms at all times. The following is a non-exhaustive list of prohibited uses of this Website. You agree that you will not perform any of the following prohibited uses:
- Impersonating or attempting to impersonate Web Astro or its employees, representatives, subsidiaries or divisions;
- Misrepresenting your identity or affiliation with any person or entity;
- Sending or attempting to send any advertising or promotional material, including but not limited to spam, junk mail, chain mail or any similar material;
- Engaging in any conduct that restricts or inhibits any person’s use or enjoyment of the Website, or which, as determined in our sole discretion, may harm us or the users of this Website or expose us or other users to liability;
- Using the Website in any manner that could disable, overburden, damage or impair the Website or interfere with another party’s use of the Website;
- Using any robot, spider or other similar automatic technology, process or means to access or use the Website for any purpose, including monitoring or copying any of the material on this Website;
- Using any manual process or means to monitor or copy any of the material on this Website or for any other unauthorized purpose;
- Using any device, software, means or routine that interferes with the proper working of the Website, including but not limited to viruses, trojan horses, worms, logic bombs or other such materials;
- Attempting to gain unauthorized access to, interfering with, damaging or disrupting any parts of the Website, the server(s) on which the Website is stored, or any server, computer or database connected to the Website;
- Attempting to attack or attacking the Website via a denial-of-service attack or a distributed denial-of-service attack;
- Otherwise attempting to interfere with the proper working of the Website;
- Using the Website in any way that violates any applicable state, territory, or country laws, rules or regulations.
No warranty on Website
This Website is provided “as is,” No warranty, express or implied (including any implied warranty of acceptable quality, fitness for a particular purpose or desired result, conformity to description, undisturbed possession, undisclosed securities, clear title and performance with due care and skill) shall apply to this Website, whether arising by law, course of dealing, course of performance, usage of trade or otherwise.
Availability, errors and inaccuracies
To the extent permitted by law, we assume no liability for the availability, errors or inaccuracies of the information, products or services provided on this Website. We may experience delays in updating information on this Website and in our advertising on other websites. The information, products and services found on the Website may contain errors or inaccuracies or may not be complete or current. Products or services may be incorrectly priced or unavailable. We expressly reserve the right to correct any pricing errors on our Website. If you determine that there is an error on this Website, or any invoices or purchase orders sent to you by us, please inform us immediately using the contact information below. The inclusion or offering of any product or service on this Website does not constitute an endorsement or recommendation of such product or service by us.
Damages and limitation of liability
To the extent of the law, in no event shall Web Astro be liable for any direct, indirect, punitive, incidental, special or consequential damages or losses arising out of, relating to or in any way connected with your access to, display of or use of this Website or with the delay or inability to access, display or use this Website, including but not limited to your reliance upon opinions or information appearing on this Website; any computer viruses, information, software, or linked websites operated by third parties, whether based on a theory of contract, tort, strict liability, consumer protection statutes or otherwise, even if Web Astro has been advised of the possibility of such damages. IF, DESPITE THE LIMITATION ABOVE, Web Astro IS FOUND LIABLE FOR ANY LOSS OR DAMAGE WHICH ARISES OUT OF OR IN ANY WAY CONNECTED WITH ANY OF THE OCCURRENCES DESCRIBED ABOVE, THEN THE LIABILITY OF Web Astro WILL IN NO EVENT EXCEED THE SERVICE FEES YOU PAID TO Web Astro IN CONNECTION WITH SUCH TRANSACTION(S) ON THIS Website. THE LIMITATION OF LIABILITY REFLECTS THE ALLOCATION OF RISK BETWEEN THE PARTIES. THE LIMITATIONS SPECIFIED IN THIS SECTION WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS OF USE IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THE LIMITATIONS OF LIABILITY PROVIDED IN THESE TERMS OF USE INURE TO THE BENEFIT OF Web Astro.
Links to third party websites
This Website may contain hyperlinks to websites operated by third parties and not by us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is your responsibility to take precautions to ensure that whatever links you click on or software that you download, whether from this Website or other websites or applications, is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Intellectual property and DMCA notice and procedure for intellectual property infringement claims
All contents of this Website are ©2023 – 2024 Web Astro or third parties. All rights reserved. Unless specified otherwise, this Website and all content and other materials on this Website including but not limited to all logos, designs, text, graphics, pictures, information, data, software, sound files and arrangement thereof (collectively, “Content”) are the proprietary property of Web Astro and are either registered trademarks, trademarks or otherwise protected intellectual property of Web Astro or third parties in Australia and/or other countries.
If you are aware of a potential infringement of our intellectual property, please contact at .
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Website infringes on the copyright, trademark or other intellectual property rights of any person or entity.
If you believe in good faith that the Content infringes on your intellectual property rights, you or your agent may send us a written notice of such infringement titled “Infringement of Intellectual Property Rights – DMCA.” Your notice to us must include the following information:
- An electronic or physical signature of the person authorised to act on behalf of the owner of the intellectual property right’s interest;
- A description of the work that you claim has been infringed, including the URL (i.e., web page address) of the location where the work exists or a copy of the work;
- Your name, email, address and telephone number; and
- A statement by you that you have a good faith belief that the disputed use is not authorised by the owner of the work, its agent or the law.
Please note that we will not process your complaint if it is not properly filled out or is incomplete. You may be held accountable for damages, including but not limited to costs and attorneys’ fees for any misrepresentation or bad faith claims regarding the infringement of your intellectual property rights by the Content on this Website.
You may submit your claim via our Contact Page
Governing law, severability, dispute resolution and venue
These Terms shall be governed and construed in accordance with the laws of Australia, without regard to its conflict of laws provisions. These terms shall not be governed by the United Nations convention on contracts for the sale of international goods, the Uniform Commercial Code, nor Incoterms.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between you and us regarding our Website, and supersede and replace any prior agreements we might have had with you regarding the Website.
Any controversy or claim arising out of or relating to these Terms including but not limited to the interpretation or breach thereof shall be resolved in a court of competent jurisdiction in Australia.
Changes to Terms of Service
We reserve the right to make changes to these Terms of Service at any time. We will not provide you with any notice when we make changes to this Terms of Service.
Questions
If you have any questions about our Terms of Service, please contact us at via our Contact Page
Changes to Scope:
- Client Notification: Any changes to the project’s scope, whether they result in an increase or decrease of work, will be communicated to the Client in writing. This ensures transparency and mutual understanding of the revised project parameters.
- Adjustment of Terms: Following the scope change notification, the terms of the agreement, including costs and timelines, may be adjusted accordingly. The Client will receive a detailed explanation of these adjustments for approval.
- Reversion to Standard RRP: Removing or changing items from the agreed rollout may result in a default back to the standard Retail Recommended Price (RRP) for the entire project. Any discounts applied due to the packaging of services in the rollout will be forfeited. This clause acknowledges the value provided in the comprehensive package and the impact of alterations on the overall project economics.
- Billing for Ad Hoc Work: Any work outside of this standard project plan is considered additional to the rollout and will be billed independently. This accounts for the resources and planning required to integrate such work into the ongoing project.
Proposal Modification by Client:
- Written Consent Requirement: Once the proposal has been initiated, any request from the Client to modify the scope or terms of the proposal must be made in writing.
- Web Astro’s Approval: Such modifications are subject to Web Astro’s written agreement. Approval will be based on the feasibility, resource availability, and impact on the overall project plan and costs.
- Contractual Integrity: This clause is intended to maintain the integrity of the initial agreement and ensure that both parties have a clear and consistent understanding of the project’s scope and deliverables.
Changes, Revisions, and Error Rectification
Unless stated otherwise, the quoted price includes one round of revisions or changes. This flexibility allows for minor adjustments to ensure client satisfaction. However, additional rounds of changes beyond the first will be subject to additional charges per our standard rates. Web Astro commits to correcting spelling and grammar at no extra cost. Web Astro cannot guarantee error-free work. Therefore, Web Astro is not liable for any issues arising from our completed work, even if errors are reported. See our indemnity terms for more information.
Cooperation
Successful project completion relies on cooperation. Web Astro commits to diligent service delivery, while clients are expected to provide timely information and feedback to facilitate project progress. Projects that remain inactive or dormant for more than 90 days due to a lack of client response or input are reactivated at the discretion of Web Astro and may incur a reactivation fee relevant to the project.
Charges for Additional Services
Services or work outside the agreed-upon proposal scope will incur additional charges. These will be billed according to the rates specified in our pricing table, available upon request.
Project Timelines
Project timelines are estimated and subject to change due to various factors such as resource availability, client feedback turnaround, and scope adjustments. Clients will be notified of any significant changes to the project timeline, ensuring transparency and alignment of expectations.
Use of Trademarks
The use of company names, product names, logos, and trademarks within project materials will comply with the rights of the respective trademark owners. Web Astro does not claim any affiliation with these entities unless explicitly stated.
Portfolio Rights
Web Astro reserves the right to display and use any work created for clients in its portfolio and marketing materials unless otherwise agreed upon in writing.
Performance and Projections Disclaimer
Past performance of Web Astro’s services should not be taken as an indication of future results. All forecasts, projections, or simulations are based on assumptions that may not apply to all clients.